- Shipping & Returns
Shipping & Returns
You may return new, unopened items within 14 days of delivery for a full refund (Shipping cost will not included in the refund). We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in Australia. There are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping cost can be calculated from the shopping cart.
We use TNT Road Express to deliver orders.